If you are not completely satisfied, you may return or exchange your purchase within 30 days from the original date of purchase.
All returns/exchanges must be accompanied by the original receipt, and any refunds will be made in the original form of payment. Merchandise purchased on a credit card will be refunded to the original card only. Best efforts will be made to refund merchandise purchased on a debit card to the original card. Any amount refunded or credited will be reduced by the pro rata amount of any Rewards Program certificates or other savings promotions used to purchase the returned/exchanged merchandise.
Any refunds over $100 for checks and $200 for cash or debit card purchases that could not be refunded to the original card will be paid to you with a check issued from our corporate offices. If register funds are unavailable for refunds under $100 for checks and $200 for cash or debit card purchases, a check will be issued from our corporate offices. All checks will be issued within 10 business days. All refunds require customer name, address, and phone number. Worn shoes and/or clothing cannot be returned or exchanged, nor can any garment that has been altered.
No returns or exchanges will be accepted by mail.
Other restrictions may apply to special sales. For further details see below, or speak to a manager at one of our conveniently located stores.
Buy one specially marked item at its regular retail price and get a second specially marked like item of equal or lesser value for free. Subject to availability. Selection varies by store.
This offer is only valid for new purchases and cannot be combined with other offers or discounts. Offer valid during sale only. If the purchased item is returned, you must either return the free item or, if you intend to keep it, purchase the free item at current retail price. Any amounts paid by you related to the purchased item shall be refunded according to the Refund and Exchange Policy of K&G Fashion Superstore located above. If the free item is being returned, it is not refundable and can only be exchanged for a like item that is of equal value.