Website Security

How do we secure your information on our website?

 

K&G Fashion Superstore ("K&G", "us", "our", or "we") considers online order security to be of the utmost importance. We use Secure Socket Layer (SSL) technology to provide you with a highly secure online ordering process. We back our commitment with our Order Security Guarantee. The result is a shopping experience that offers you the service and convenience you have come to expect from K&G Fashion Superstore combined with the high level of security you deserve.

Order Security Guarantee

We are so confident in our security measures that we offer you an Order Security Guarantee. According to the Fair Credit Act, your credit card company can only hold you liable for $50 in fraudulent charges in the event of any credit card fraud. If you become the victim of credit card fraud because of any order you place with our online store, we will reimburse you for up to $50 billed to you by your credit card company as a result of those charges.

Simply stated, we promise that you will never have to pay any money related to unauthorized charges to your credit card account if they result from a transaction you made while on our site.

If you believe you are the victim of credit card fraud, you must immediately contact your credit card company and follow the procedures as set forth in your credit card agreement. Upon satisfactory conclusion of those procedures, please contact us using the information at the bottom of this page for a reimbursement of up to $50 billed to you by your credit card company as a result of those fraudulent charges.

You Will Know You Are Secure

Internet Explorer and Mozilla both provide clear visual indicators that tell you whether or not you are browsing in secure mode. The first indication is in the Website address itself. In standard (or non-secure) mode, the address will begin with "http://". When you enter a secure site, the address will begin with "https://". In this address prefix, the "s" means "secure".

Additionally, both browsers display a lock icon in a lower corner of the browser window or right next to the address bar to indicate secure browsing.

The security of your order is automatic - you don't need to do anything other than glide through the checkout process. Everything runs in the background, leaving you to concentrate on your order. When you click the Checkout button, your browser gets digital confirmation that it is dealing with kgstores.com. Your order cannot continue until a positive ID is made. This process occurs every time that you place an order on our site.

K&G Fashion Superstore uses VeriSign software to control the use of digital certificates. VeriSign uses up to 128-bit encryption to protect your credit card information. If your Internet browser does not use a cipher strength of 128-bits, but you wish to use it, you may download a free upgrade from your browser vendor. Click on the VeriSign logo to confirm that kgstores.com is a VeriSign secure site.

During the Checkout process, our server will communicate with your computer in secure mode, using an encrypted format. When this process begins, your browser may display a security notice window telling you that the secure communication process has begun. It is all right to click on "OK" and proceed. Your browser just wants to let you know that the process has begun.

We hope that we have alleviated any of your security concerns. If you have questions or comments, please contact us in one of the following ways:

E-mail us: customerservice@kgstores.com

Call us: 800-343-3700

      Our business hours are;

      Monday through Friday: 8:00 A.M. to 11:00 P.M.

      Saturday: 9:00 A.M. to 8:00 P.M.

Sunday: 10:00 A.M. to 8:00 P.M.

Write us at:

K&G Fashion Superstore
Customer Relations
6380 Rogerdale Rd
Houston, Texas 77072
Attn: Online Customer Relations