If you are not completely satisfied, you may return or exchange your purchase within 30 days from the original date of purchase.
All returns/exchanges must be accompanied by the original receipt, and any refunds will be made in the original form of payment. Merchandise purchased on a credit card will be refunded to the original card only. Best efforts will be made to refund merchandise purchased on a debit card to the original card. Any amount refunded or credited will be reduced by the pro rata amount of any Rewards Program certificates or other savings promotions used to purchase the returned/exchanged merchandise.
Any refunds over $100.00 for checks and $200.00 for cash or debit card purchases which could not be refunded to the original card will be paid to you with a check issued from our Corporate Offices. If register funds are not available for refunds under $100.00 for checks and $200.00 for cash or debit card purchases, a check will be issued from our Corporate Offices. All checks will be issued within 10 (ten) business days.
All refunds require customer name, address and phone number.
Worn shoes and/or clothing cannot be returned or exchanged, nor can any garment that has been altered.
Other restrictions may apply to special sales. For further details on special sales, speak to management at one of our conveniently located stores.
General Restrictions: Selection varies by store. Subject to availability.
Additional charge for Plus and Big & Tall sizes. Special pricing is valid for new purchases only and cannot be combined with other offers.
Any amounts paid by you related to the purchased item(s) shall be refunded according to the K&G return policy.
Offers are subject to change. See store for details.
*Mobile Sign-Up 79999: To get mobile alerts and offers from K&G, text KGSTORES to 79999 from the mobile phone at which you want to receive alerts and offers.
After you respond in the affirmative to the confirmation message you receive from 79999 containing information about the K&G Mobile Program,
you will receive periodic marketing messages at the phone number from which you send the confirmation message. K&G mobile marketing messages may be sent using an automated dialing system.
You are not required to consent to receive mobile messages to purchase goods or services from K&G.
This is a FREE service from K&G, but message and data rates may apply from your carrier. Reply "STOP" to stop, or "HELP" for help.
K&G operates multiple mobile programs. Opting in or out of one program will not opt you in or out of any other communications or
mobile programs. For more details, see Mobile Terms.
To learn more about the collection and use of your personal information,
and Notice of Financial Incentive.